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New customer? If you are new to the area or it's your first time with us, you will need to register as a customer before creating an online account.

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You will need the following details:

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Your customer number. This is the 8 or 10 digit number shown on the top right of your bill.

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Your last name as shown on the bill.

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Your email address.

Please refer to our Privacy Notice to understand how we may use your personal information.

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Manage your details

Quickly and easily update your personal information.

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View account info

Find your payment reference and customer account numbers.

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Pay your bills

Easily set up a Direct Debit or make a payment.

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Track your usage

See how much water you've used and get tips to save on your bills.

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Submit meter readings

Ensure you only pay for what you use.

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Tell us you're moving

Let us know if you're moving out or into another property.

Switch to paperless billing

Make managing your account easy and help the environment by going paperless.

An illustrated outline of a person and a tick symbol

Manage your details

Quickly and easily update your personal information.

An illustrated outline of a speech bubble with three dots in the middle

View account info

Find your payment reference and customer account numbers.

An illustrated outline of a bank card

Pay your bills

Easily set up a Direct Debit or make a payment.

An illustrated outline of a graph and arrow pointing upwards and towards the right

Track your usage

See how much water you've used and get tips to save on your bills.

An illustrated outline of a meter

Submit meter readings

Ensure you only pay for what you use.

An illustrated outline of a house

Tell us you're moving

Let us know if you're moving out or into another property.

Switch to paperless billing

Make managing your account easy and help the environment by going paperless.