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Building & Development

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Building & Development

We provide various building and development services to help you complete your project and get you connected to the network.
Water services Wastewater services Planning your development Self-lay schemes New appointment variations

Help and resources

GetConnected Portal
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Call Developer Services on 0330 303 0119
Commercial

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Commercial

We provide a range of commercial services across our region. You can learn more and enquire about them here.
Tankered waste Business trade effiuent Standpipes Biosolids

Useful Commercial links

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Retailers

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Retailers

Here you can access all the information you need about our retailer commitment, our policies, using the retailer portal, and more.
Working with us Retail trade effluent Retailer portal help guide Saving water in your business

Useful Retailer Links

Retailer portal login
Our Region

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Our Region

Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Healthy rivers and seas Improvements in your area Water levels Where water comes from

Useful Region Links

Beachbuoy
Clean Rivers and Seas Task Force
Catchment First
About Us

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About Us

Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Annual reporting Environmental performance Our plans Careers Get involved Corporate governance

Popular News

New solutions to storm overflows begin to take shape in Whitstable
Get tin! Southern Water’s 2023 foodbank charity campaign helps more families in need
East Sussex village goes green in search for storm overflow solutions

View all of our news

Clean Rivers and Seas down for maintenance

Sorry, we’re carrying out essential IT maintenance. We sometimes need to do this to keep our systems up-to-date and add improvements. Please try again later. Thanks for your understanding.

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Help and support

Need help with your water, wastewater, account or bill? You've come to the right place!

How can we help?

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Billing and account enquiries

Calls charged at a local rate Monday to Friday, 8am - 6pm. Closed on Saturday, Sunday and Bank Holidays.

Call: 0330 303 0277

Chat to us

Let our digital assistant or team members help you with your account, issues with your water supply or drains or exploring our website.